Library Access Framework - Accessibility RA 2025

During the third phase of the research, I conducted a physical survey soley focused on library’s usage on the brown papers and installed it outside of the library walls. The survey included short, long, and some open-ended questions to gather information. I also engaged in on-on-one conversations with students over lunch periods encouraging them to contribute to the survey. The following short/ long-term plan was then developed based on the survey results and field research up until this point in the research. 

By prioritizing these actions, the library can create a more inclusive, functional, and enjoyable space for all users while addressing immediate concerns and laying the foundation for long-term improvements. 

1. Improve Communication: Signage and Directions 

•     Add clear and visible signs to locate materials and sections. 
•     Add signage to make sure folks know about the elevator access and usage 
•     Signage telling folks they can call the desk and we will come down to help them. 
•     Provide guides for using the catalog and locating items on shelves, and continue to let people know that staff can help with way finding 
•     Encourage/ communicate the online research tools (i.e askaway) 

2. Enhance Seating Availability and Space Improvement 

•     Rearrange furniture to optimize seating capacity. 
•     Add more seating options, including lounge chairs (giant bean bags), chairs with back support, and adjustable chairs 

3. Improve Lighting 

•     Install adjustable lighting in study areas.  

4. Enhance Sound Management 

•     Introduce soundproof partitions between study spaces. 
•     Designate and enforce quiet zones for focused work. 

5. Extend Library Hours 

•     Introduce longer hours in general and during exam periods including the weekends 

6. Introduce Tools and Resources 

•     Provide blankets? Or address the temperature on campus 
•     Adjusting and monitoring the temperature 
•     Offer rental chargers for devices. 

7. Address Accessibility 

•     Update computers (currently computers are locked for adobe/other software updates) 
•     Ensure elevators are consistently operational and easy to locate. 
•     Create clearer pathways and accessibility features for individuals with disabilities. 

8. Expand Access to Charging Stations 

•     Install additional power outlets and charging stations throughout the library. 

1. Renovate Study Spaces 

• Redesign quite study area with improved noise insulation, more seating options with adjustable seats 
• Reinforce/ create dedicated zones for group work, individual study, and relaxation. 

2. Expand Resources and Collections 

• Continue to diversify the library’s book collection to include more niche or underrepresented genres. 
• Increase access to electronic resources like databases and journals. 

3. Upgrade Technology 

• Add new PCs for windows 
• Enhance the online catalog system to make it more user-friendly. 

4. Promote Inclusivity and Wellbeing 

• Create spaces that are welcoming for marginalized groups (e.g., BIPOC students, people with disabilities, introverted people who require more enclosed/ securer spaces). 

5. Address Overcrowding 

• Collaborate with other parts of the university to address the space issues and overcrowding in the library or introduce pop-up study areas during peak times 
• Monitor and manage seating availability in real-time 

6. Improve Online Resources and Support 

• Offer virtual tutorials on using the catalog and research tools. 
• Promote/ provide a live chat feature or virtual help desk for online assistance. 

• The Library's plants and green space
• Space for student-run mini exhibitions   
• The big windows and natural light
• Bean bags, hammocks, and other alternative seating options
• The Neurotools collection and sensory friendly study nights 
• The free tea and occasional snacks 
• RA roles and student-centered research  
• Staff are AWESOME