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Online Learning

Resources and tips about online learning for students.

Where to Find Support

image of two computers with speech bubbles coming out of them

We are the online learning mentors of the Teaching and Learning Center, and we are here to help you succeed in your studies and improve your online learning experience!


We are team of undergraduate students with experience in learning online and training in ECU’s learning technologies, and we want to help you make the most of your online courses.





We can help with:

  • Moodle
  • Zoom and BlueJeans
  • Time Management
  • Online Communication
  • Notetaking Strategies
  • Online Research Help
  • Posting assignments to Moodle / Kaltura
  • Compressing files for upload
  • Or anything else school related if you're stuck!

We are available via email at

Monday - Friday 10:00am - 6:00pm Pacific time

Sunday 10:00am - 1:00pm

ECU Library staff are available to help with your inquiries by email Monday–Friday, 9am–5pm If you have any questions about borrowing and accessing library materials, feel free to contact us.

Contact the library at

The Writing Centre

The Emily Carr Writing Centre is a free resource, open to all of the ECUAD community and here to help you with all of your writing needs. Book a peer tutor appointment to work on any written assignments (and writing in general!) We are happy to help at any stage of the process, from brainstorming ideas to final draft revisions. Just provide your assignment outline and we can work with you.
Here are four things you need to know:
1. What kind of appointments we offer
Online appointment: Meeting with a tutor online in our scheduling site software and work on your writing in real time. Starts Tuesday, September 8th.
Written Feedback appointment: A flexible method for those who cannot find an appointment time due to time zone differences. Upload your writing to the scheduling site and receive written feedback 24 hours later. Starts Tuesday, September 8th.
Drop-ins: Another flexible way to meet with a tutor. Pop into our video chat meeting room during these time slots and add your name to the list to meet with the drop-in tutor for 20 minutes. Starts Monday, September 21st.
2. Where do I book an appointment? It’s easy to log in — just use your ECUAD webmail credentials! 
3. Oh, and we will have other fun writing meet-ups
Creative writers might be interested in our Wordsmiths of Emily Carr club, which meets weekly on Thursdays from 4 - 5:30PM!  The first session will start on Thursday, Sept. 21st.
Please stay tuned as we are hatching some new weekly groups, such as a study group!
4. Stay in touch on social media for updates
Instagram: @ecu.writingcentre
Facebook: ECUADWriting
If you have any questions, feel free to email us anytime at

Counselling Services

Counselling Services are available to all enrolled degree students to help them deal with the full range of personal issues, including but not limited to stress, anxiety or depression, loss, mood management, difficulties with school, suicidal thoughts, relationship difficulties, low self-esteem and life transitions.  
Counselling is offered by phone, and is free and confidential.  For reasons of professional licensing and jurisdiction, students who are located outside of BC may have limited access to services.  
Find Counselling Services online.

Accessibility Services

Accessibility Services provides accommodations to the learning environment--including the online learning environment--for students with speech, hearing, visual, physical, mental health and neurological disabilities as well as chronic health conditions, acquired brain injury and temporary disabilities.

Find Accessibility Services online.


The IT Department is available to help with many of your technology questions, including

  • ECU Adobe Creative Cloud Software
  • Email and webmail
  • access to Moodle and Wordpress for courses
  • access to myEC
  • the Digital Output Centre
  • on-campus and remote computer labs
Contact IT at       604-844-3840        520 East 1st Avenue, Vancouver, BC